Yesterday a lady rang up to find the time of a bus from Asda to Hiltingbury this morning. I told her there was a bus at 0800. She asked if it would definitely be running, and I said yes.
The phone rang today at 0755, it was the same lady.
Customer: Is there definitely a bus from Asda to Hiltingbury at 0800 this morning?
Me: Yes indeed madam, it will be at 0800.
Customer: Is it definitely running?
Me: Yes it is
Customer: So it will definitely come at 0800?
Me: Yes madam, that's right
Customer: OK, only I've been stood here for half an hour already and it hasn't come yet!