It's not normally my style to name and shame fellow operators publicly, but as I was giving Cardiff Bus and NAT what I hope were largely positive reviews of their services - and they both appear to be doing a good job, let's be clear about that - I didn't feel bad about giving them each a gentle poke in the ribs for one or two things that were not as good as they could be. But they could have taken exception to my comments.
All credit therefore to Gareth Stevens of Cardiff Bus for a very positive response. Within 24 hours of my post, he had scrambled the Cardiff Bus rapid response bus stop maintenance team. The unsightly bus stop flag that I had spotted on my travels was immediately replaced, and here's the evidence: (Apologies for the poor quality of the photo, which my phone appears to have mangled somewhere during the process)
Twelve years have passed since I left the South Wales bus scene, but it's nice to know I can still wield some little influence. I'm sure the good citizens of Cardiff will be holding street parties to celebrate my efforts on their behalf. But of course the credit goes to Gareth and his team - it's much appreciated guys!