Me: Good afternoon, Velvet, Phil speaking, how may I help you?
Customer: Hello. I've got a doctor's appointment in Fryern at 1130. What time can I get a bus from Velmore?
Me: C2 at 1047, gets you there at 1113.
Customer: Okay. Isn't there a more direct one?
Me: The direct one would be the C1 leaving at 1117, but that doesn't get you there until 1133.
Customer: Oh no, that's no good, far too late for my appointment.
Me: Okay in that case it would need to be the C2.
Customer: So there's not another direct one after the C2 then?
Me: No, nothing before the 1117.
Customer: Right, so what time does that get there?
Me: As I said, it gets there at 1133.
Customer: Oh that's fine, I'll only be three minutes late for the appointment, I'll get that one!